Rivet & Hide Ltd is a company registered in England and Wales (company number: 7848406).
By accessing our website you agree to our Terms and Conditions set out below. If you do not agree to these Terms and Conditions, you must exit our website immediately. We reserve the right, from time to time, with or without notice to you, to change these Terms and Conditions at our sole discretion. The Terms and Conditions applicable to your access to and use of this website will be the version that is current and displayed on the website as at each date you access the website. Your use of the Rivet & Hide website after changes are made means that you agree to be bound by such changes.
WEBSITE T&CS OF USE
PURCHASING, PAYMENTS & RETURNS
If your order was placed online and you are based in the EU, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (ICACRs), you have the right to cancel your order with us provided you give us written notice.
You may only use your right to cancel the order under the ICACRs if you give us formal written notice of cancellation any time after your order has been placed, up until 14 calendar days from the day after you receive your order, by email or post to: Notice of Contract Cancellation, Rivet & Hide, 5 Windmill Street, London W1T 2JA, or by email to [email protected]
Please note that you must cover the cost of the return shipment. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our store.
All items must be returned unused, in their original condition and from the country that the order was delivered to.
If all the above conditions are met, we will refund the full value of your order within 14 days of receiving the returned item(s).
HOW TO CONTACT US